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Shipping Policies and FAQ

LOOKING FOR A SPECIFIC PRODUCT, OR CURIOUS TO LEARN MORE ABOUT US? HERE YOU’LL FIND A LIST OF OUR MOST COMMON QUESTIONS.  IF YOU FEEL THAT YOU NEED FURTHER INFORMATION, GET IN TOUCH WITH US AND ONE OF OUR REPRESENTATIVES WILL GLADLY ASSIST YOU.

SALES@YUMEHAIRCARE.COM

Return and Exchange Policy

WE WILL MORE THAN HAPPY TO RETURN A PRODUCT THAT YOU ARE NOT SATISFIED WITH. ALL PRODUCTS NEED TO BE UNOPENED AND RETURNED WITHIN 30 DAYS FOR A COMPLETE REFUND. IF YOU'VE PURCHASED THE INCORRECT PRODUCT, WE WILL GLADLY EXCHANGE FREE OF CHARGE.

IF A PRODUCT IS DAMAGED DURING SHIPPING, WE WILL GLADY EXCHANGE YOUR PRODUCT.

Shipping Policy

ALL ORDERS PLACED AFTER 3PM WILL BE PROCESSED THE NEXT BUSINESS DAY WITH 2 DAY SHIPPING.

Payment Options

WE GLADY ACCEPT ALL MAJOR CREDIT CARDS AND PAYPAL

Shipping Costs and International Shipping

ALL ORDERS PLACED AFTER 3PM WILL SHIP NEXT DAY WITH 2 DAY SHIPPING. ANY ORDERS OVER 2 LBS WILL HAVE A $10 SHIPPING FEE ADDED.

ALL ORDERS OVER $150 WILL INCLUDE FREE SHIPPING COSTS.

IF YOU ARE IN THE AREA OF OUR STORE, YOU ARE MORE THAN WELCOME TO COME PICK UP YOUR ORDER TUESDAY-THURSDAY. OUR SALES TEAM WILL SEND YOU AN EMAIL WHEN YOUR ORDER HAS BEEN PROCESSED AND READY FOR PICK UP.

WE CURRENTLY DO NOT SHIP INTERNATIONALLY.

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